EveryStep SupportHello,
First of all be sure to select IE browser at the start of the recording, since by default Chrome is used.
If that doesn’t help let’s try logging that issue.
1) To enable logging in EveryStep Scripting Tool: exit the Scripting Tool,
create “C:\Users\<YOUR USER NAME>\AppData\Roaming\Dotcom-Monitor\Logs\” folder.
2) Stop a “Secondary logon” service or delete an “EveryStepScripting” user. Upon relaunch of the Scripting Tool you should decline creating a user and starting a service. This will allow to run Scripting Tool under your user privileges.
3) Reproduce the issue at EverStep Scripting tool.
Zip log files under “C:\Users\<YOUR USER NAME>\AppData\Roaming\Dotcom-Monitor\Logs\” folder and send them to support@dotcom-monitor.com address.
Kind regards
